menu

Privacy Policy & Security Policy

 

Discreet Billing

What appears on your credit card statement? - We've taken great measures to ensure that when we charge your credit card there will be NO mention of this website, or the products that you buy from us. We guarantee your complete privacy with all charges from us. What shows on your credit card statement is, "365 Enterprises Richmond".

Everything is in stock

In stock, means in stock! - We've developed an internal inventory management system that means all products shown on our website are in stock at the time of purchase. In reality this means that 99.99% of items are in stock - unfortunately when you involve technology and humans there are sometimes glitches, and items being miss-reported. In a warehouse with several thousand products, this is unavoidable, but we try our very best, and our warehouse staff do an excellent job of keeping our system as correct as possible. With that in mind, and in the very unlikely event that you place and order and we're out of stock of an item. Should this occur we will contact you as soon as possible with an update on the status of your order.

Security

256 Bit Encryption SSL - Our servers employs the latest security measures to ensure that your personal data (name, address, credit card number) are kept secure. All pages on our website use a 256 bit SSL encrypted connection that prevents information being intercepted. The SSL Certificate is verified and backed by GeoTrust. We have a team dedicated to ensuring all of the latest security measures are implemented on our servers.

We do not store or keep any record of credit numbers, either online or offline. No one in our company ever sees the actual credit card number as the transaction you perform on this website is instantaneous, and once complete the number is discarded by our system automatically.

Privacy Policy

What information do we collect? - When you order, we need to know your name, email address, mailing and billing address, credit card number, and credit card expiration date. This information allows us to process and fulfill your order, and to notify you of your order status.

When you want to sign up for services like Newsletters, we need only an email address - which we use to send the information you requested.

We may personalize your shopping experience by using your purchases and site behavior to shape our recommendations about the merchandise that might be of interest to you.

We may also use the information we collect to notify occasionally you about important functionality changes to the website, new services, and special offers we think you'll find valuable. We would send this information to you if only you allowed us to do by checking "E-Mail List Subscriptions" box on your account. You always can unsubscribe your email address via email list subscription preferences on the Account Profile page.

We may also retain data that you provide on this website, even if you do not fully complete an order by clicking the Buy Now Button, or a newsletter subscription. Any data you entered on this web site may be used to contact you and inquire as to why you did not fully complete the order with us.

How do we protect this information? - We use the latest encryption SSL 256 Bit Encryption technology to keep your personal information safe. All your orders are processed using SSL and ordering information -- including your name, address, and credit card number - this information is encrypted during this process to our secure server for maximum security. We never store, or retain any credit card details, or any personal information in regards to banking details.

Do we give this information to anyone else? - We NEVER disclose, sell or otherwise share your personal information with any external, or third parties. We are very discreet in all purchases and with all personal data we treat it as if it were our own personal information.

Battery Policy - Only use standard batteries, not rechargeable

We advise all customers to only use standard batteries, and not rechargeable batteries. Rechargeable batteries tend to be bigger, and in some cases can get stuck, or cause issues with the operation of your toy. Use of rechargeable batteries, contrary to advice, will void our 14 day warranty. After use, always remove batteries from your toy - if batteries are left inside an electronic device for extended periods of time, they can sometimes deteriorate (all batteries do this).

Company Details

We are a 100% Australian owned and operated company. We are an Australian registered company, with an ABN, ACN and a local physical address and warehouse, in Richmond Australia. All staff is based in Australia.

Business Name: 365 Enterprises Pty Ltd - Trading as FRISKY®

ABN: 90 139 159 854

We have been in business since 2009. Since we launched our website, we have helped tens of thousands of women, men and couples improve their bedroom activities and have more fun. We are an open and friendly team of professionals who enjoy helping customers, and making our customers every day lives just that little bit better. So if you have any questions, comments, doubts or concerns then please contact us so we can help you - life is better with a sex toy!

Disclaimer

Your Consent - By using our website, you consent to the collection and use of this information by 365 Enterprises. If we decide to change our privacy policy, we will post those changes on this page.

Possible Changes in Policies - We reserve the right to modify or amend policies at any time by posting the revised privacy policy on our site. The changes will only affect the information we collect after the effective date of the change to our privacy policy unless we clearly express otherwise.

  • DISCREET BILLING

    No mention of this website on your credit card

  • DISCREET SHIPPING

    Plain packaging wrap

  • All ITEMS IS STOCK

    If it's shown on our website, it's in stock!

  • FREE SHIPPING

    On orders over $200

  • $10 EXPRESS POST

    Australia wide flat-rate express post shipping

AS FEATURED IN

  • archer
  • cleo
  • cosmopolitan
  • curve
  • gnn
  • samesame
  • penthouse
  • maxim
  • shesaid
  • starobserver
  • rescuo
  • joy

FREECALL 1800 818 247

Available from 8am–5pm Mon–Fri

  • Visa
  • MasterCard
  • Aus Post
  • SecurePay
  • GeoTrust
  • eros
  • Eway
  • RTA